How Noibu works
1
Install Noibu with one-click
Click 'Get Started' above to get in contact with Noibu. Our team will walk you through our one-click integration with BigCommerce.
2
Uncover existing errors present on your online store
Once Noibu’s script is integrated on your site, our platform will automatically audit and detect errors in real-time.
3
Schedule a Free Consultation
Analyze the top 10 revenue-impacting issues on your site and how Noibu helps reproduce and resolve them.
What Noibu does
Detect critical errors on your website and action in minutes.
Identify first and third-party errors that may be impacting sales and conversions, to prioritize where your efforts should be focused.
Reproduce and resolve errors in less time.
Let developers resolve in minutes instead of days. Know exactly how an error occurred, without spending hours trying to replicate it.
Instantly find user reported issues.
Trace shopper complaints to a session recording, alongside other technical details to help diagnose and resolve the error.
Explore the findings from other enterprise e-commerce brands
Oak & Fort ran Noibu’s tag for 18 days. This resulted in capturing 1,197 unique errors, of which 125 were revenue impacting.
In 26 days, through Noibu's script deployment, Home Hardware was able to uncover 11 checkout impacting errors, experienced by nearly 2500 users, costing the business $60,847 in revenue.
In 14 days, through Noibu's trial, America’s Test Kitchen was able to uncover 8 checkout impacting errors, experienced by nearly 11,220 users, costing the business $33,314 in potential revenue.
Over a 2 week period, Montblanc saw 3,714 users impacted by errors. This led to 135 transactions lost and a potential loss of $39,109 in revenue.
Thanks to Noibu’s script, Therabody found 12 checkout impacting errors that were experienced by 8,732 users. This led to over 120 lost transactions.
Giant Tiger detected $45,022 in potential revenue loss after 18 days of Noibu’s trial. This was due to errors impacting nearly 3,500 users.
Global lingerie giant Hunkemöller, ran Noibu for 56 days. This resulted in 11 uncovered checkout impacting errors that caused 9,870 lost transactions, translating to €789,679 in potential revenue loss.
This iconic Canadian brand uncovered 11 new errors after a 25 day trial of Noibu. This led to uncovering $68,200 in potential revenue loss due to 682 impacted transactions.
Simons, a Canadian fashion retailer, uncovered 17 new errors in a 17 day Noibu trial. This made their brand aware of 297 lost transactions from 1,486 impacted users.
Making e-commerce work is a team effort
Realize your site’s maximum revenue potential
Optimize your website's performance with Noibu. Streamline the user experience, minimize cart abandonment, and enhance site quality to improve customer satisfaction.
Try NoibuDebug faster than ever
Get all the technical details you need (stacktrace, browser details, HTTP information, potential solutions and more) to debug swiftly and save hours in error reproduction and resolution.
Try NoibuOptimal performance and uptime
Better understand production level outages, link customer-reported incidents to sessions, and facilitate efficient and reliable software development for your team.
Try NoibuTriage against business goals
Uncover errors you weren't aware of and gain a deeper understanding of known errors. Prioritize efforts based on business impact and improve dev collaboration.
Try NoibuThe value of Noibu
“The alignment of errors to profit has been game-changing for me. Noibu’s ability to pinpoint the financial impact of errors is not something I’ve seen before. Because it’s so helpful to know which error we’re losing money on and whether it’s worthy of doing a hotfix.”
Todd Purcell
Senior Director E-commerce Engineering, Ariat International“Noibu's script helped us uncover the true nature of bugs on our site. It really opened our eyes to start being more proactive.”
Corinne Julien
Director of E-commerce, Air Transat“The value of this tool is honestly impressive. It provides a lot more data and visibility than anything that we've had before, and I think it's actually going to dramatically increase conversion and improve our customers visits on the website so that they don't get annoyed and rage click and leave.”
Jen Pearson
VP of Information Technology & E-commerce, Oak and Fort“Being able to quantify errors resolved based on revenue saved is irreplaceable for me. I love being able to put a dollar amount to errors, so we actually know what level of priority it is.”
Martine Knight
Director Digital Commerce, Nudestix“I’m sure every retailer is facing the same problem. It’s hard to make sure that we as a business are operating at 100% on every browser and device known to man.”
Fiona Brown
Head of E-commerce and Digital Marketing, Joe Browns“The value for Ribble is at multiple levels: visibility, speed, accuracy, priority - all things combined results in incredible value.”
Matthew Lawson
Chief Digital Officer, Ribble Cycles“We’ve been using Noibu for two years, across five storefronts. It gives us a lot of visibility into what’s happening behind the scenes in areas that we would not catch. We’re able to fix issues quickly, with little downtime.”
Joe Bona
Senior Software Engineer, Barstool Sports“We brought Noibu in, and it has been a huge success. Not only has it helped detect bugs prior to customers calling in and telling us about it, but it has also really helped with me and our engineers to really smooth out our process.”
Jennifer Rodriguez
E-commerce Operations Analyst, Guess“We're trying to be more consumer focused. And the fact that we can put a dollar value next to an error allowed us to have a business case to justify the work relative to the internal users such that we were able to create a better balance.”